TERMS AND CONDITIONS

General terms and conditions of sale (GTC)

return policy, refund policy, etc.

These General Conditions of Sale (GCS) determine the rights and obligations of the parties in the context of the online sale of products or services offered by the seller.

Article 1: General provisions

The seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The applicable T&Cs are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. These T&Cs can be viewed at the bottom of the screen on the website.

Article 2: Price

The price of products through the website is indicated in Canadian dollars before taxes and during invoicing, taxes and delivery are calculated automatically. For all products imported into Canada, customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of the seller. They will be borne by the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. The seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order.

Article 3: Products and services

The essential characteristics of the goods and services and their respective prices are made available to the buyer on the company's website. The seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order. The customer confirms having received a breakdown of the delivery costs as well as the terms of payment, delivery and execution of the contract. The seller undertakes to honor the customer's order within the limits of available product stocks only. If the logo on your product (Olympros Fitness and Real Fitness Shop items only) is poorly printed, crooked, etc. Please contact us immediately at: info@therealfitnessshop.com

Contact us at the same email address if you have not received your package or if your package is lost en route.

The contractual information is presented in detail and in English and French, they are summarized and confirmed when the order is validated. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The validity period of the product offer and their price are specified on the company's website, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of products or services. Unless otherwise stated, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address provided). In accordance with the legal provisions regarding compliance and hidden defects, the seller will refund or exchange defective products or products that do not correspond to the order. Refunds can be requested as follows: via email at info@therealfitnessshop.com

Sold by third parties

The Seller's website may offer goods and services from third-party companies. The Seller cannot guarantee the quality or accuracy of goods and services made available by third parties on its website.

As our company wants to be as eco-friendly as possible, When this:
This product is made especially for you as soon as you place your order, so delivery may take a little longer. Producing products on demand rather than in large quantities helps reduce overproduction. Thank you for making thoughtful purchasing choices!
It is written in the product description, allow between 2 to 4 weeks before receiving your product.

Article 4: Retention of title clause

The products remain the property of the company until full payment of the price.

Article 5: Delivery terms

Products are delivered to the delivery address specified when ordering and within the specified timeframe. These times do not include order preparation time.

Article 6: Payment

Payment is due immediately upon ordering. The customer can pay by Paypal or credit card. Cards issued by banks domiciled outside of Canada must be international bank cards (Mastercard or Visa). Secure online payment by credit card is carried out by our payment service provider. The information transmitted is encrypted according to industry standards and cannot be read during transport over the network. Once the payment is initiated by the customer, the transaction is immediately debited after verification of the information. By providing their banking information during the sale, the customer authorizes the seller to debit their card for the amount corresponding to the indicated price. The customer confirms that they are the legal holder of the card to be debited and that they are legally entitled to use it. In the event of an error or inability to debit the card, the sale is immediately and automatically terminated and the order canceled.

If the seller believes that the customer's payment violated any law or any of its terms of use, it reserves the right to cancel the transaction.

Article 7: Guarantees

In accordance with the law, the seller assumes the following guarantees: conformity and relating to hidden defects of the products. The seller reimburses the buyer or exchanges products that appear defective or do not correspond to the order placed. The refund request must be made as follows: via email to info@therealfitnessshop.com

The seller reminds the consumer that:

– has a period of 15 days from delivery of the goods to take action against the seller

– that he may choose to replace the goods, subject to the conditions provided for in the aforementioned provisions, which are apparently defective or do not correspond to the purchase

– that he is exempt from providing proof of the existence of the lack of conformity of the goods during the six (6) months following delivery of the goods.

Article 8: Refund Policy

If the customer is not satisfied with the product or service purchased on the site, he can contact the seller by email at: infom@therealfitnessshop.com to discuss it.

Article 9: Intellectual Property Rights

All content published and made available on the website www.realfitnessshop.com . This includes, but is not limited to, trademarks, domain names, products, software, images, videos, logos, documents, downloadable files, texts or, more generally, any information subject to intellectual property rights, are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited. Unless there is an agreement, contract signed with the owners.

Article 10: Force majeure

The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller shall notify the customer of the occurrence of such an event as soon as possible.

Article 11: Nullity and modification of the contract (affiliate marketing and others)

If one of the provisions of this contract were to be cancelled, this nullity would not entail the nullity of the other provisions which will remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties.

Article 12: Protection of personal data

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978, as amended, as well as Quebec law P-39.1 – An Act respecting the protection of personal information in the private sector, you have the right to query, access, modify, oppose, and rectify your personal data. By adhering to these general terms and conditions of sale, you consent to our collection and use of this data for the performance of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the seller and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact us at infom@therealfitnessshop.com

Article 13: Applicable law

All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to therein, shall be subject to the laws applicable in the province of Quebec and in Canada. The invalidity of a contractual clause shall not entail the invalidity of these general terms and conditions of sale.

Our general terms and conditions of sale have been developed and adapted from a free and open-source model which can be downloaded from the website https://www.donneespersonnelles.fr

General Conditions of Use (GCU)

These general conditions of use (CGU) govern the use of this site www.realfitnessshop.com

This site is owned and operated by Boutique Real Fitness senc, the owner of the site.

By viewing and using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.

Site type: e-commerce.

Acceptable Use

As a user, you agree to use our site legally and not to use this site for any unlawful purposes, namely:

  • Violate the rights of other users of the site;
  • Infringe or violate the intellectual property rights of the owners of the Site or the intellectual property rights of third parties to the Site;
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • Hacking another user's account on the site;
  • Presenting false or misleading information;
  • Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • Collect or track the personal information of others;
  • Use the Site or its Content for obscene or immoral purposes;
  • Use the Site or its Content in order to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet;
  • Act in any way that could be considered fraudulent;
  • Engage in any illegal activity on this site;
  • Post any material that may be deemed inappropriate or offensive.

If the owners believe that you are using this site illegally or in a way that violates the terms of acceptable use, they reserve the right to limit, suspend, or terminate your access to this site. The owners also reserve the right to take all necessary legal action to prevent you from accessing the site.

Account creation

When you create an account on the Site, you agree to the following:

  1. That you are solely responsible for your account, its security and confidentiality, including any passwords or sensitive information attached to that account, and:
  2. That all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

The owners reserve the right to suspend or terminate your account if you use the site illegally or violate the terms of acceptable use.

Limitation of liability

The Owners make reasonable efforts to ensure that the Website is up to date, but do not guarantee or warrant that the information contained on the Website is error-free, reliable, or up-to-date at all times. The Owners do not guarantee or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. The Owners do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time the Owners may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The owners will not incur any liability of any nature (e.g. direct or indirect damages) for any harm arising from the use of the website.

Dispute Resolution Procedures

In the event of a dispute, the parties will attempt to resolve the conflict amicably.

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Terms and Conditions of Sale (CGV)

These Terms and Conditions of Sale (CGV) determine the rights and obligations of the parties involved in the online sale of products or services offered by the seller.

Article 1: General Provisions

The seller reserves the right to modify these terms at any time by publishing a new version on its website. The applicable CGV are those in force at the date of payment (or the first payment in the case of multiple payments) for the order. These CGV can be consulted on the company's website at the bottom of our site.

Article 2: Prices

The price of products on the website is indicated in Canadian dollars before taxes, and during billing, taxes and delivery are automatically calculated. For all products imported into Canada, customs duties or other local taxes or import duties may be applicable in certain cases. These charges are not the responsibility of the seller and are the buyer's responsibility (declarations, payment to competent authorities, etc.). The seller reserves the right to modify prices at any time while guaranteeing the application of the price indicated at the time of the order.

Article 3: Products and Services

The essential characteristics of goods, services, and their respective prices are made available to the buyer on the company's website. The seller reserves the right to modify prices at any time while guaranteeing the application of the price indicated at the time of the order. The seller commits to fulfilling the customer's order within the limits of available product stocks only. If the logo on your product (only Olympros Fitness and Real Fitness Shop items) is misprinted, crooked, etc., please contact us immediately at: info@therealfitnessshop.com. Contact us at the same email address if you have not received your package or if your package is lost in transit. Contractual information is presented in detail in both English and is summarized and confirmed during the order validation. The parties agree that the illustrations or photos of products offered for sale have no contractual value. The validity period of the product offer and its prices are specified on the company's website, as well as the minimum duration of the contracts offered when they involve continuous or periodic supply of products or services. Unless otherwise specified, the rights granted under these conditions are only for the natural person placing the order (or the person holding the communicated email address). In accordance with legal provisions regarding compliance and hidden defects, the seller refunds or exchanges defective products or those not corresponding to the order. The refund can be requested as follows: via email at info@therealfitnessshop.com.

Sold by Third Parties

The seller's site may offer goods and services from third-party companies. The seller cannot guarantee the quality or accuracy of goods and services provided by third parties on its site. As our company aims to be as environmentally friendly as possible, when this is written in the product description: "This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!" Expect between 2 to 4 weeks before receiving your product.

Article 4: Retention of Title Clause

Products remain the property of the company until full payment of the price.

Article 5: Delivery Terms

Products are delivered to the delivery address indicated during the order and within the specified deadlines. These deadlines do not take into account the order preparation time.

Article 6: Payment

Payment is due immediately upon ordering. The customer can make payment through Paypal or by credit card. Cards issued by banks domiciled outside of Canada must be international credit cards (Mastercard or Visa). Secure online credit card payment is processed by our payment provider. The transmitted information is encrypted and cannot be read during transport over the network. Once the payment is initiated by the customer, the transaction is immediately debited after verification of the information. By providing their banking information during the sale, the customer authorizes the seller to debit their card for the amount related to the indicated price. The customer confirms that they are the legal holder of the card to be charged and that they are legally entitled to use it. In case of error or inability to debit the card, the sale is immediately resolved by operation of law, and the order is canceled. If the seller believes that the customer's payment has violated a law or one of its terms of use, it reserves the right to cancel the transaction.

Article 7: Warranties

In accordance with the law, the seller assumes the following warranties: conformity and hidden defects of the products. The seller refunds the buyer or exchanges apparently defective products or those not corresponding to the order placed. The refund request must be made as follows: via email at info@therealfitnessshop.com. The seller reminds the consumer: - has a period of 15 days from the delivery of the goods to act against the seller - can choose the replacement of the goods, subject to the conditions provided for in the aforementioned provisions, apparently defective or not corresponding to the purchase - is exempt from providing proof of the existence of the lack of conformity of the goods during the six (6) months following the delivery of the goods.

Article 8: Refund Policy

If the customer is not satisfied with the product or service purchased on the site, they can contact the seller by email at: infom@therealfitnessshop.com to discuss it.

Article 9: Intellectual Property Rights

All content published and made available on the site www.realfitnessshop.com , including but not limited to trademarks, domain names, products, software, images, videos, logos, documents, downloadable files, texts, or any information subject to intellectual property rights, are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification, or use of these goods for any reason is strictly prohibited unless an agreement or contract is signed with the owners.

Article 10: Force Majeure

The seller's performance of obligations under these conditions is suspended in the event of unforeseen circumstances or force majeure preventing their performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 11: Nullity and Contract Modification (Affiliate Marketing and Others)

If any provision of this agreement were annulled, this nullity would not entail the nullity of the other provisions, which would remain in force between the parties. Any contractual modification is valid only after a written and signed agreement of the parties.

Article 12: Personal Data Protection

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the amended French Data Protection Act of January 6, 1978, as well as Quebec law P-39.1 - Personal Information Protection Act in the Private Sector, you have the rights of inquiry, access, modification, opposition, and rectification concerning personal data about you. By adhering to these general terms of sale, you consent to us collecting and using this data for the purpose of this contract. By entering your email address on one of our network sites, you will receive emails containing information and promotional offers about products edited by the seller and its partners. You can unsubscribe at any time. You only need to click on the link at the end of our emails or contact us at infom@therealfitnessshop.com


Article 13: Applicable Law

All clauses in these general terms of sale, as well as all purchase and sale transactions covered by them, shall be subject to the laws applicable in the province of Quebec and Canada. The nullity of a contractual clause does not entail the nullity of these general terms of sale.

Our general terms of sale have been developed and adapted from a free and downloadable template on the site https://www.donneespersonnelles.fr .

Terms of Use (CGU)

These terms of use (CGU) govern the use of this site www.realfitnessshop.com . This site is owned and operated by Boutique Real Fitness senc, the site owner.

By accessing and using this site, you indicate that you have read and understood the terms of use and agree to abide by them at all times.

Site Type: E-commerce.

Acceptable Use

As a user, you agree to use our site legally and not to use this site for illegal purposes, including:

  • Violating the rights of other users of the site;
  • Infringing or violating the intellectual property rights of the site owners or the intellectual property rights of third parties to the site;
  • Harassing, mistreating, insulting, injuring, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability;
  • Hacking another user's account on the site;
  • Providing false or misleading information;
  • Uploading or transmitting viruses or any other type of malicious code that will or may be used in a way that will impact the functionality or operation of the service or any linked website, other websites, or the Internet;
  • Collecting or tracking the personal information of others;
  • Using the site or its content for obscene or immoral purposes;
  • Using the site or its content to interfere with or circumvent the security devices of the service or any linked website, other websites, or the Internet;
  • Acting in any way that could be considered fraudulent;
  • Participating in any illegal activity on this site;
  • Posting any material that may be deemed inappropriate or offensive.

If the owners believe that you are using this site illegally or in a manner that violates acceptable use terms, they reserve the right to limit, suspend, or terminate your access to this site. The owners also reserve the right to take all necessary legal measures to prevent you from accessing the site.

Account Creation

When you create an account on the site, you agree to the following:

  • You are solely responsible for your account, its security, and confidentiality, including passwords or sensitive information attached to this account.
  • All personal information you provide through your account is up-to-date, accurate, and true, and you will update your personal information if it changes.

The owners reserve the right to suspend or terminate your account if you use the site illegally or violate acceptable use terms.

Limitation of Liability

The owners make reasonable efforts to ensure that the website is up-to-date but do not guarantee and attest that the information contained on the site is error-free, reliable, or up-to-date at all times. The owners do not guarantee and ensure that your use of the service will be uninterrupted, timely, secure, or error-free. The owners do not guarantee that the results that may be obtained by using the service will be accurate and reliable.

You agree that from time to time, the owners may delete the service for indefinite periods or cancel the service at any time without notice.

You expressly agree that your use or inability to use the service is at your sole risk. The owners will not incur any liability of any kind (eg, direct or indirect damages) for any harm arising from the use of the website.

Dispute Resolution Procedures

In the event of a dispute, the parties will attempt to settle the conflict amicably.

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